I really enjoyed my stay at the hotel, the staff are super friendly and accommodating. Nothing was too much trouble. The breakfasts took a bit of getting used to, they’re... read more what I would consider a dinner meal, but I enjoyed them and found they did leave me feeling fuller for longer.

  The staff are so friendly and very accommodating, room is neat and clean. The food was served is very nice and tasty! Hopefully i can come back to cebu and... read more definitely will stay again in this hotel! Thank you great team for your absolutely amazing service from concierge, reception, FnB and hsk! Great job guys! I am working in hospitality department as well so please guys this hotel is a great place to stay! Highly recommended! Thanks! ️

  We realize that Covid has forced hotels to change the way they work. And after 9 months of Covid, their websites should make the guests aware of changes.
Golden... read more Prince website is full of misinformation, or do we call that lies?
At a room rate of 8500 pesos per night, our room had: no tea and coffee, no dental kit, no shower caps, no bathrobe. The shower leaks and sprays water on the shower rack and commode. Water does not ever become warm.
The phone did not work, neither did the safe box or the clock or the TV remote. The only two towels were old and thin. No utensils, no cups, no plates, no pans in the kitchenette.
The main restaurant is closed all day, only the lounge is open with very limited menu. Kitchen closes at 8 p.m. No breakfast.
Gym and sauna are closed.
There was no indication on the website of any of that.
This is their "new Normal" the reception claimed. Well their way of malpresentation is considered cheating and false advertising. More