Been there 3 times, sec one was worse than the first time, and 3rd time was the worst, receptionist was working in slow motion, plus ugly attitude, even you have to wait for ages when u check in and out. And u will have only one soup in ur room, bottled water, shaver and others aren’t there any longer.

  Great location. Convenient walking access to Ayala Shopping Center. Easy access to cabs and other transport. Hotel staff -doorman, concierge and security are all warm, welcoming and helpful. The front desk folks are as well polite and courteous. 3 food/coffee shops are at the lobby level where one can get meals. We had reserved a 2-bedroom suite. The suite was clean, beddings were fresh and had the basic amenities. It had a small ref, a microwave, an electric water heater a dinning set, a living room set and a 40-in TV. One bedroom had a king bed and the other, 2 single beds. Both rooms had their own bathrooms and TVs and all the living area and bedrooms have air conditioning. After a long 10hr flight, all I could think of was to use the bathroom and take a warm shower. However, I found out that the commode had to be flushed several times to get it completely clean and the shower head only dripped! After a quick call to the front desk, 2 hotel personnel came up to assess the matter and immediately started to remedy the situation. In a matter of minutes one problem got resolved and the other temporarily remedied so that we were able to have a satisfactory "bathroom experience!" The following day the other problem was completely resolved. Kudos to the hotel maintenance crew for a fast response! This is a great hotel for the… Great location. Convenient walking access to Ayala Shopping Center. Easy access to cabs and other transport. Hotel staff -doorman, concierge and security are all warm, welcoming and helpful. The front desk folks are as well polite and courteous. 3 food/coffee shops are at the lobby level where one can get meals. We had reserved a 2-bedroom suite. The suite was clean, beddings were fresh and had the basic amenities. It had a small ref, a microwave, an electric water heater a dinning set, a living room set and a 40-in TV. One bedroom had a king bed and the other, 2 single beds. Both rooms had their own bathrooms and TVs and all the living area and bedrooms have air conditioning. After a long 10hr flight, all I could think of was to use the bathroom and take a warm shower. However, I found out that the commode had to be flushed several times to get it completely clean and the shower head only dripped! After a quick call to the front desk, 2 hotel personnel came up to assess the matter and immediately started to remedy the situation. In a matter of minutes one problem got resolved and the other temporarily remedied so that we were able to have a satisfactory "bathroom experience!" The following day the other problem was completely resolved. Kudos to the hotel maintenance crew for a fast response! This is a great hotel for the price and accessibility, with friendly and helpful staff. Will surely return to this hotel next time we get back to Cebu! More

  Very central location, close to everything! Staff helpful at anytime. If you need a taxi or any other information they’ll always willing to help.
The breakfast buffet was very good with a lot of choices.